64000 Privacy Policy — User Data Protection
This Privacy Policy explains how the 64000 platform collects, uses, stores, and protects your personal information as a user in Malaysia. We are committed to ensuring your privacy is respected and protected at all times.
Last updated: January 2026
Information We Collect
When you register and use the 64000 platform, we collect various types of information to ensure a smooth and secure user experience. This information is grouped into several key categories:
Account & Identity Information
This includes your full name, email address, phone number, date of birth, and identification details required for identity verification. This information is needed to meet the platform's compliance requirements and to keep your account secure.
Payment Information
To process deposits and withdrawals in MYR (RM), we may collect payment-related information such as bank account numbers and DuitNow details. Sensitive payment information is handled through approved encryption systems and is not stored directly on our servers.
Device & Browser Data
We collect technical information such as IP address, device type, operating system, browser version, and screen resolution. This data helps us optimise the platform across a range of devices, including the Android and iOS smartphones used by Malaysian users.
How We Use Your Information
The information we collect is used to process account registrations, verify user identities, handle financial transactions in RM, and provide access to all 64000 platform features including Sports Betting, Live Casino, and Poker.
We use data to detect and prevent fraud, ensure compliance with applicable laws, verify user age (minimum 18 years), and protect the integrity of the platform against suspicious activity.
Usage data helps us understand how users interact with the platform, identify areas for improvement, and develop new features that better serve the needs of Malaysian users.
Your contact information is used to send important account notifications, security updates, and customer support responses. We do not send marketing communications without your explicit consent.
Cookies & Session Tracking
The 64000 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
- Essential Cookies: Required for core platform functionality such as login sessions and security. These cookies cannot be disabled.
- Functional Cookies: Saves your preferences such as language and display settings to improve your browsing experience.
- Analytics Cookies: Collects anonymous usage data to help us understand navigation patterns and improve platform performance.
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the platform's functionality.
Data Storage, Security & Sharing
Data Security
64000 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Personal data is stored on servers secured by industry-standard firewalls, strict access controls, and continuous security monitoring.
We conduct regular security audits and update our protection protocols in line with current best practices to ensure Malaysian users' data remains protected at all times.
Third-Party Sharing
64000 does not sell users' personal information to third parties for marketing purposes. Information may be shared only in the following circumstances:
- Approved payment providers for processing transactions in RM
- Registered game software providers for the purposes of game operation
- Relevant authorities where required under Malaysian law
- Technical service providers bound by strict confidentiality agreements
User Rights & Contact Information
Your Rights as a User
As a 64000 platform user in Malaysia, you have the following rights regarding your personal data:
- Right of Access
- You have the right to request a copy of the personal information we hold about you. Such requests will be processed within 14 business days.
- Right to Rectification
- If your information is inaccurate or incomplete, you have the right to request a correction. You may also update certain details directly through your account settings.
- Right to Erasure
- You may request the deletion of your account and personal data. Please note that certain information may need to be retained for a specified period to meet legal or compliance requirements.
- Right to Restriction
- You may request that we restrict the processing of your data under certain circumstances, such as during a dispute investigation or while awaiting a data correction.
Changes to the Privacy Policy
64000 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any material changes via in-platform notifications or email. Continued use of the platform after such notification constitutes acceptance of the latest version.
Contact Our Privacy Team
For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please reach out to us:
Privacy Email:[email protected]
We will respond to privacy-related enquiries within three business days.
View FAQYour Privacy is Our Priority
At 64000, user trust is the foundation of everything we do. Register today and enjoy a safe, transparent, and responsible entertainment platform in Malaysia.